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Pet Professionals FAQs


  • Are microchips effective in getting lost pets home?

    Yes! Microchips are effective in getting lost pets home. A recent study of animal shelter intake showed that microchipped dogs are 2.4 times more likely to be reunited with their families and microchipped cats are 21.4 times more likely to make it home. While microchips have incredible potential for getting lost pets home, the chip itself is only one component in a technology system involving microchips, scanners, and registries. All components of the system have to work together to ensure a happy reunion for a lost pet.

  • How many brands and frequencies of microchip are there in the U.S.?

    There are almost too many brands of microchips on the U.S. market to keep track of every company. And, just knowing the brand of a microchip will not tell you its frequency because several U.S. companies have distributed more than one frequency of microchip over the years. It’s confusing. The good news is that across all of the many brands there are only three frequencies of microchip The three frequencies are 125 kHz, 128kHz, and 134.2 kHz. While the lower frequency chips used to dominate the U.S. market, nearly all manufacturers have now switched to the 134.2 kHz chip, which is the international (ISO) standard. The majority of all chips now sold in the U.S. are ISO standard 134.2 kHz chips, the same frequency used in Europe and most of the rest of the world. You can tell you have an ISO Standard chip by its 15 digit number.


  • How do I create a Shelter/Veterinarian Account in the Found Animals Registry®?

    Follow the steps below to create a Shelter/Veterinarian Account. You can also watch a video tutorialFound Animals Registry® Overview for Shelters and Veterinarians.

  • Why do I have to wait for Found Animals to approve my Shelter/Veterinarian Account?

    A Shelter/Veterinarian account on the Found Animals Registry® gives your organization access to private pet owner information. We respect the privacy of our pet owners and need to review your account request and verify that your organization is involved in lost pet reunification before granting access.