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Lost & Found Pets

We are here to help you reunite with your pets. We believe that getting home should be free, so we will never charge you for using our Found Pet Alerts®.

How do I start a Found Pet Alert®?

1

Always begin your pet reunification process by first searching the microchip number on the AAHA Lookup Tool at petmicrochiplookup.org. This site will tell you if this microchip is in fact registered with the Michelson Found Animals Registry or a different registry.

2

Once you’ve verified that this pet is registered with us, head over to found.org and click “Sign In” in the upper right-hand corner. 

If you do not have a Pet Professional account, skip signing in and click “Start Found Pet Alert” in the upper left-hand corner.

3

On your Dashboard, either click “Start Found Pet Alert” at the top or enter the pet’s microchip number in the search bar in the top right-hand corner and hit ENTER on your keyboard.

4

Once you perform the search and pull up the pet and pet owner information, click “Click Here to Notify the Owner” to initiate alerts.

Once you’ve initiated the alerts, the registered owner will be contacted by email, text, and phone call over the course of 4 days.

If you were not logged in when you clicked “Click Here to Notify the Owner” then you will need to enter your contact information before the alerts can begin.

5

To turn off the alert, click “Notifications” at the top of the page.

6

Under “Outgoing Found Pet Alerts” click “Cancel” next to the alert you wish to turn off.

7

Select your reason for turning off the alert, then click “Submit”.

How Do I Search the Registry to Find Owner Information Without Initiating Any Alerts?

1

Click “Sign In” at the top right-hand corner.

2

Enter your email (username) and password.

3

Click “Sign In”.

4

Once on your Dashboard, enter the pet’s 9, 10, or 15-digit microchip number in the search bar at the top-right, then hit ENTER on your keyboard.

You can now see if the pet is registered to an owner. To start a Found Pet Alert, you must click “Click Here to Notify the Owner”.

How Do I Turn Off a Found Pet Alert on a Pet In My Account?

1

Click “Sign In” at the top right-hand corner.

2

Enter your email (username) and password.

3

Click “Sign In”.

4

On your Dashboard, click “Notifications” at the top of the page.

5

Click “Incoming Found Pet Alerts” and locate the alert that you’d like to turn off.

6

Click “Cancel Alert”.

7

Select the reason why you are canceling the alert, then click “Submit”.

If you do not turn off the alert, it will end on its own after the 4 day cycle is complete.

Lost & Found Pets FAQs

  • I found a pet! What now?

    If you find a lost pet, first check to see if it is wearing a collar with ID tags. If so, contact the owner using the information on the ID tag. If the pet does not have ID tags, take it to a nearby shelter, veterinarian or humane organization and have the pet scanned to determine if it has a microchip. Most pet owners will search for their lost pet at the shelter so be sure to contact your local agency to file a found pet report. If a microchip number is found, follow these steps:

    Start with the American Animal Hospital Association (AAHA) Pet Microchip Lookup tool. Follow the instructions below or watch our video tutorial on How to Use the AAHA Pet Microchip Lookup Tool.

    Visit www.petmicrochiplookup.org

    Enter the pet’s microchip number in the search bar at the top of the page and click “Submit”. If the chip is registered with a participating registry, the tool will provide you with contact information for the registry (be patient, the search takes a few seconds).

    Contact the registry listed to get in touch with the pet owner. This contact and reunification process will vary by registry.

    If no pet owner information is on file with a participating registry, the Pet Microchip Lookup tool will tell you who manufactured the pet’s chip. Call the chip manufacturer as they may have more information or be able to connect you with the organization that implanted the chip.

    If the lost pet’s microchip is registered with the Found Animals Registry, you can start a Found Pet Alert® online to contact the pet owner.

    Go to found.org, sign in to your Pet Pro account, and click “Start Found Pet Alert” at the top.

    Enter the pet’s microchip number (and verify it) in our online Found Pet Alert® tool and click “Submit”.

    Click “Click Here to Notify the Owner” when you are ready.

    If you are not logged in as a Pet Professional, click “Contact Pet Owner” on the next screen. You will have the opportunity to either log in or fill in the form to attach your contact information to the alert. Required fields are marked with an asterisk. This information will be provided to the registered pet owner so that they can contact you to pick up their pet.

    Within seconds of starting a Found Pet Alert®, the Michelson Found Animals Registry will automatically contact the pet owner and any emergency or rescue contacts via phone, text, and email with information on how to pick up the pet at your location.

  • How can I view pet owner information?

    For privacy purposes, we only release the owner’s full contact information to animal control or police authorities, but you can be assured that we’re contacting them via all available methods through the Found Pet Alerts.

  • My pet is lost! What should I do?

    The first thing you should do is make sure that the pet is registered correctly to the current pet owner. That way, both the adopter and you will receive automated phone calls, text messages, and emails for four days if the pet is reported as found on our website.

    We also recommend the following steps:

    • Post “lost pet” flyers around your neighborhood with a picture of your pet. 
    • Visit local shelters and contact rescue groups (your pet might already be there waiting for you.) 

    Alert neighbors that your pet is missing. Many well-intentioned good Samaritans will hold onto an animal not realizing it is lost, so local outreach-like flyers and in-person visits to vet clinics and shelters are very successful ways to get lost pets home faster.

    The microchip is not a GPS, so there is no way to “locate” your pet or get information on a lost pet’s location directly from the microchip. It is only when your lost pet is found, scanned, and searched in our registry that someone will be able to contact you. Use our Lost Pet resources to find your local shelters and to create a poster to put up around your neighborhood. Many well-intentioned good Samaritans will hold onto an animal not realizing it is lost, so local outreach like flyers and in-person visits to vet clinics and shelters are very successful ways to get lost pets home faster.

  • What happens when someone finds my lost pet?

    Remember, a microchip is not a GPS or LoJack. A microchip will help your pet get home once someone has found your pet and taken it to a shelter or veterinarian to be scanned. Once your pet has been scanned, the finder will locate your contact information using the Found Animals Registry and start a Found Pet Alert®. This Found Pet Alert® will automatically call, text, and email you with information on how to pick up your pet. The Found Pet Alerts® will continue for up to four days or until the alert is turned off, either by the pet owner, or by you, the animal care facility that triggered the alert.

  • What is a Found Pet Alert®?

    A Found Pet Alert® allows someone who has found a lost pet to alert the pet owner so that they can pick up the pet. Within minutes of starting a Found Pet Alert®, the Found Animals Registry will automatically contact the pet owner and any emergency or rescue contacts via phone, text, and email with information on how to pick up the pet. The Found Pet Alert® will use the contact information that you provided in your profile when you registered your microchip. The Found Pet Alerts® will continue for up to four days or until the alert is turned off by either the organization that triggered the alert or by pet owner.

  • What happens if I do not turn off a Found Pet Alert®?

    Found Pet Alerts® automatically turn off after four days.

  • How do I stop a Found Pet Alert® that I initiated?

    First, make sure you’re logged in to your account. At the top of the page, click “Notifications”. In the Notification Center, click on the “Outgoing Found Pet Alerts®” tab. Click “Cancel Alert” next to the alert you wish to turn off.  

  • My pet is home safely. How do I turn off the alerts?

    You can turn off future Found Pet Alerts® right in your account at www.found.org by clicking “View Details” next to the pet with the alert you wish to cancel. Once you are in the enhanced view of this pet, click “Cancel Alert”. You can also cancel an alert on your own pet in the Notification Center, by looking under the “Incoming Found Pet Alerts®” tab and clicking “Cancel Alert” next to the pet with the alert you’d like to turn off. If you do not manually turn off the alert, the alert will end on its own after 4 days.