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Lost & Found Pets

We are here to help you reunite with your pets. We believe that getting home should be free, so we will never charge you for using our Found Pet Alerts®.

How do I start a Found Pet Alert®?

1

Always begin your pet reunification process by first searching the microchip number on the AAHA Lookup Tool at petmicrochiplookup.org. This site will tell you if this microchip is in fact registered with the Michelson Found Animals Registry or a different registry.

2

Once you’ve verified that this pet is registered with us, head over to found.org. You do not need to have an account or be signed in to start a Found Pet Alert®. Click “Start Found Pet Alert®” at the top. 

 

3

Enter the microchip number twice to confirm that you are searching the correct chip, then click “Search Our Database”.

4

If the pet is registered, click “Click Here To Notify The Owner” to initiate a Found Pet Alert®.

If you logged in prior to starting the alert, then you have successfully initiated the alert. 

If you did not log in or are a Good Samaritan, move to the next step.

5

If you’re a Good Samaritan or a Pet Owner, choose the “Contact Pet Owner” option.

6

Enter your contact information so that we can connect the registered owner with you, the finder.

Click “Click to Start Alerts” to initiate a Found Pet Alert® with finder information attached.

The finder’s information will only be shared with the Pet Owner in the effort of reunification.

How do I view my pet's Found Pet Alert® details?

1

Click “Sign In” at the top right-hand corner.

2

Enter your email (username) and password.

3

Click “Sign In”.

4

Click “Notifications” at the top of the page.

5

Click “Incoming Found Pet Alerts” to view all Found Pet Alerts® on pets registered to you.

6

Click “View Details” next to the alert record for the specific pet.

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This Details page will show you the finder’s information, how to contact them, and how and when the alert system contacted you, the registered owner.

How do I turn off Found Pet Found Pet Alerts®?

1

Click “Sign In” at the top right-hand corner.

2

Enter your email (username) and password.

3

Click “Sign In”.

4

Click “Notifications” at the top of the page.

5

Click “Incoming Found Pet Alerts” to view all Found Pet Alerts® on pets registered to you.

6

Click “Cancel Alert” next to the alert record for the specific pet.

7

Select a reason for canceling the alert.

Have you reunited with your pet? Did you never actually own this pet? Let us know!

8

Click “Submit”.

9

The Found Pet Alert® is now cancelled.

10

Click on the Michelson Found Animals Registry logo in the upper left-hand corner to return to your dashboard.

Lost & Found Pets FAQs

  • I found a pet! What now?

    If you find a lost pet, first check to see if it is wearing a collar with ID tags. If so, contact the owner using the information on the ID tag. If the pet does not have ID tags, take it to a nearby shelter, veterinarian or humane organization and have the pet scanned to determine if it has a microchip. Most pet owners will search for their lost pet at the shelter so be sure to contact your local agency to file a found pet report. If a microchip number is found, follow these steps:

    Start with the American Animal Hospital Association (AAHA) Pet Microchip Lookup tool. Follow the instructions below or watch our video tutorial on How to Use the AAHA Pet Microchip Lookup Tool.

    Visit www.petmicrochiplookup.org

    Enter the pet’s microchip number in the search bar at the top of the page and click “Submit”. If the chip is registered with a participating registry, the tool will provide you with contact information for the registry (be patient, the search takes a few seconds).

    Contact the registry listed to get in touch with the pet owner. This contact and reunification process will vary by registry.

    If no pet owner information is on file with a participating registry, the Pet Microchip Lookup tool will tell you who manufactured the pet’s chip. Call the chip manufacturer as they may have more information or be able to connect you with the organization that implanted the chip.

     

    If the lost pet’s microchip is registered with the Michelson Found Animals Registry, you can start a Found Pet Alert® online to contact the pet owner.

    Go to found.org, identify as a Pet Owner, and click “Start Found Pet Alert” at the top.

    Enter the pet’s microchip number twice to verify.

    If you are logged in as a Pet Owner, simply click “Click to Start Found Pet Alerts” to begin the alerts.

    If you are not logged in as a Pet Owner, click “Contact The Owner” to fill in your contact information so that we can connect the pet owner with you. Required fields are marked with an asterisk. This information will be provided to the registered pet owner so that they can contact you to pick up their pet.

    Click “Click to Start Alerts” when you are finished.

    Within seconds of starting a Found Pet Alert®, the Michelson Found Animals Registry will automatically contact the pet owner and any emergency or rescue contacts via phone, text, and email with information on how to pick up the pet at your location.

  • My pet is lost! What should I do?

     First, you should log in to your account on www.found.org and make sure your contact information is up-to-date, so you can be contacted as soon as your lost pet is found. A registered microchip is only one of many ways you can protect your pets. 

     

    This can be a very overwhelming time for a pet owner, but we’re here to help. Please email us at registryhelp@found.org with the chip number for lost pets and we will mark them as “lost” on our end. This will flag the account so that if someone contacts us about this chip, we know what to do. 

    The next thing you should do is log in to your account on found.org and make sure your contact information is up-to-date. That way you can be contacted as soon as your lost pet is found. You will receive automated phone calls, text messages, and emails for four days if your pet is reported as found on our website.

    The microchip is not a GPS, so there is no way to “locate” your pet or get information on a lost pet’s location directly from the microchip. It is only when your lost pet is found, scanned, and searched in our registry that someone will be able to contact you. Use our Lost Pet resources to find your local shelters and to create a poster to put up around your neighborhood. Many well-intentioned good Samaritans will hold onto an animal not realizing it is lost, so local outreach like flyers and in-person visits to vet clinics and shelters are very successful ways to get lost pets home faster.

  • Can I track my pet?

    The microchip is not a GPS, so there is no way to “locate” your pet or get information on a lost pet’s location directly from the microchip. It is only when your lost pet is found, scanned, and searched in our registry that someone will be able to contact you. 

  • Has Someone Scanned My Pet's Microchip?

    When the shelter or vet scans the pet, they will see your pet’s ID number on their scanner. It does not notify us when someone scans or searches a pet. You are notified only when they start an alert on our website.

  • What happens when someone finds my lost pet?

    Remember, a microchip is not a GPS or LoJack. A microchip will help your pet get home once someone has found your pet and taken it to a shelter or veterinarian to be scanned. Once your pet has been scanned, the finder will locate your contact information using the Found Animals Registry and start a Found Pet Alert®. Found Pet Alert® will automatically call, text, and email you with information on how to pick up your pet. The Found Pet Alert® will continue for up to four days or until the alert is turned off, either by you, or by the animal care facility that triggered the alert.

  • What is a Found Pet Alert®?

    A Found Pet Alert® allows someone who has found a lost pet to alert the pet owner so that they can pick up the pet. Within minutes of starting a Found Pet Alert®, the Found Animals Registry will automatically contact the pet owner and any emergency or rescue contacts via phone, text, and email with information on how to pick up the pet. The Found Pet Alert® will use the contact information that you provided in your profile when you registered your microchip. The Found Pet Alerts® will continue for up to four days or until the alert is turned off by either the organization that triggered the alert or by pet owner.

  • My pet is home safely. How do I turn off the alerts?

    You can turn off future Found Pet Alerts® right in your account at www.found.org by checking your Notifications. Click “Notifications” at the top of the page, then click “Incoming Found Pet Alerts” to view all Found Pet Alerts® on pets registered to you. Click “Cancel Alert” next to the alert record for the specific pet.

  • What happens if I do not turn off a Found Pet Alert®?

    Found Pet Alerts® automatically turn off after four days.